Terms of Service
Last updated: 24 July 2026
These Terms of Service (the “Terms”) govern your access to and use of the FirstOnSite service. Please read them carefully. By subscribing to or otherwise using the service, you confirm that you accept these Terms and agree to be bound by them. If you do not accept these Terms, you should not use the service.
1. Definitions
- “FirstOnSite”, “we”, “us”, “our” means the business operating as a sole trader and trading as “FirstOnSite”, which provides the service at firstonsite.ie.
- “You”, “your” means the individual or business that subscribes to or uses the service.
- “Service” means the FirstOnSite email alerts, the website, and any related content or features we make available.
- “Alerts” means the email notifications we send about Irish construction activity.
2. The Service
The Service provides email alerts relating to Irish construction activity, including planning applications, commencement notices, planning decisions and public procurement notices, compiled from publicly available records and processed using automated classification to identify potential work opportunities. Where a public record names a professional agent in connection with a project, the Alerts may include that agent's published business contact details. The Service is delivered by email and does not require you to access an online account.
3. Eligibility
The Service is intended for use by businesses and professionals operating in or connected with the construction sector. By using the Service you confirm that you are at least 18 years of age and are using the Service for genuine business purposes.
4. Registration information
When you subscribe, you agree to provide accurate and current information, including a valid email address and your area and work-type preferences, and to keep that information up to date. You are responsible for the information you provide and for the use of the Service under your subscription.
5. Free trial
New subscribers may be offered a free trial, during which no payment details are required. At the end of the trial period, Alerts will cease unless you elect to take a paid subscription. We reserve the right to modify or withdraw the free trial at any time.
6. Fees and payment
- 6.1 Price. The subscription fee is the price displayed at the point of subscription, and is the total price payable. We are not currently registered for VAT and therefore no VAT is added. Should our VAT status change, we will notify affected subscribers in advance.
- 6.2 Payment processing. Payments are collected by a third-party payment processor. We do not receive or store your full payment card details. Your subscription renews automatically each month until cancelled.
- 6.3 Price changes. We may change subscription fees from time to time. Where a change affects your subscription, we will give you reasonable advance notice, and the change will take effect from your next billing cycle.
7. Cancellation and refunds
Subscriptions are provided on a monthly basis with no fixed term or notice period. You may cancel at any time, after which no further charges will be made and your Alerts will continue until the end of the paid period then in effect. As the Service is a low-cost monthly subscription that can be cancelled at any time, fees paid for a current period are non-refundable, save where required by law or where we agree otherwise. If you believe you have been charged in error, please contact us and we will address it fairly.
8. Accuracy and verification
The information in the Alerts is derived from public sources and processed automatically. While we take reasonable care to keep it accurate and current, we do not warrant that it is complete, accurate, current or free from error. Planning records change, public bodies publish inconsistently, and automated classification, including value estimates and suggested actions, may be incorrect. You must independently verify the details of any lead against the relevant official record, to which each Alert links, before acting upon it, providing a quotation, or entering into any commitment. The Service is provided for information purposes only and does not constitute professional, legal, financial or construction advice.
9. Use of contact information
Where the Alerts include the business contact details of a professional agent (such as an architect, engineer or planning consultant), these are drawn from the public record and provided to enable relevant, individual business contact regarding specific live projects. You are solely responsible for ensuring that your use of such contact details complies with all applicable laws, including data-protection and electronic-marketing law. In particular, you must not use contact details obtained through the Service for unsolicited bulk marketing or to compile marketing lists, and you must respect any request from an individual to cease contact.
10. Acceptable use
You agree that you will not:
- (a) resell, republish, redistribute or otherwise make the content of the Alerts available to any third party, or share your subscription so that others receive the Service without subscribing;
- (b) scrape, harvest, or use any automated means to extract the compiled data provided through the Service;
- (c) systematically copy, extract or compile the content of the Alerts, by any means (automated or manual), into any database, list, feed or dataset for use by or supply to any third party;
- (d) use the Service or its content to create, train, enrich or operate any product, database or service that competes with, or substitutes for, the Service;
- (e) attempt to gain unauthorised access to, interfere with, or disrupt the Service, its servers or its security; or
- (f) use the Service for any unlawful purpose or in any manner that could damage FirstOnSite or other users.
Each subscription is personal to the subscribing business and covers delivery to that business's own email address(es) for its own internal use. Alerts may contain subscriber-specific identifiers; where Alert content is redistributed in breach of these Terms, we are able to identify the subscription from which it originated, and we may suspend or terminate that subscription in accordance with Section 12 and pursue any other remedy available to us.
The underlying individual public records are, of course, publicly available. These Terms govern your use of the compiled, classified and enriched Service that we build upon them.
11. Intellectual property
The FirstOnSite name and branding, the website, the design and presentation of the Alerts, and the compilation, classification and enrichment of the underlying data are and remain our property or that of our licensors. Your subscription grants you a limited, non-exclusive, non-transferable right to use the Alerts for your own internal business purposes only, and does not transfer any ownership of the Service or its content to you. This right terminates immediately when your subscription ends or upon any breach of Section 10, after which you may not continue to use, supply or commercially exploit compiled content obtained through the Service.
12. Suspension and termination
You may stop using the Service at any time by cancelling your subscription or unsubscribing. We may suspend or terminate your access to the Service, with or without notice, if you breach these Terms, if we reasonably suspect misuse, or where required to do so by law. If we discontinue the Service in its entirety, we will give reasonable notice and you will not be charged in respect of any period following discontinuation.
13. Disclaimers and limitation of liability
The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, conditions and representations not expressly set out in these Terms. To the fullest extent permitted by law, FirstOnSite shall not be liable for any loss or damage arising from your reliance on the information in the Alerts, from any missed, delayed or inaccurate Alert, or from any decision taken on the basis of the Service, the responsibility for verifying any lead prior to acting upon it resting with you. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under Irish law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
14. Changes to the Service and these Terms
We may develop, modify or discontinue features of the Service from time to time, and we may amend these Terms. Where we make a material change to these Terms, we will update the date shown above and, where appropriate, notify subscribers by email. Your continued use of the Service following any change constitutes acceptance of the amended Terms.
15. General
These Terms constitute the entire agreement between you and FirstOnSite in relation to the Service and supersede any prior understanding. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any provision shall not constitute a waiver of that or any other provision. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign our rights and obligations to a successor of the business.
16. Governing law and jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the Service, are governed by and construed in accordance with the laws of Ireland, and the courts of Ireland shall have exclusive jurisdiction.
17. Contact
Questions regarding these Terms or the Service may be directed to info@firstonsite.ie.